Contact

Questions about an order, a charger that does not fit your device, or a return already on its way? Email service@hankisonwhitty.shop or call +64 800 037 416 and you will hear back from a person.

Where we are

Max Lewis
84 The Ridgeway, Stoke, Nelson, Nelson 7011, New Zealand

Opening hours

Monday to Friday, 9:00 a.m. to 5:00 p.m. New Zealand time. Messages that arrive at the weekend or on a public holiday are answered on the next business day.

Orders and delivery

Orders are packed in Nelson within 1–3 business days, and estimated delivery is 15 business days. Postage is estimated by distance at checkout. If a parcel arrives damaged, tell us within 48 hours; if it has not arrived, tell us within 7 days of the expected delivery date.

Returns

Returns are accepted within 30 days on complete, undamaged items. Email us first so we can send a return reference and the Nelson address.